alt="Accident Claims Assist company logo"

General Auto Repair

Quick and Reliable Repair Services

General Auto Repairs

After a road traffic accident in the UK, general vehicle repairs usually involve assessing the vehicle damage, obtaining repair quotes from accident car repair garages, and authorizing vehicle repairs. You can prefer your repair shop or garage, even if your insurance company has an approved garage, unless your insurance policy clearly states otherwise. The garage should provide a written repair estimate and complete repairs with reasonable attention and expertise within a reasonable time. 

Large number of insurance policies
Experience & qualified agents
Free insurance quotes

Contact Us.

Evaluating the Vehicle Damage

After the road accident, your vehicle will need to be inspected to determine the extent of the damage. This damage assessment may include:
• Physical inspection: Dents, scratches, broken lights, and twisted or uneven panels.
• Mechanical assessment: Potential issues with the engine, brakes, suspension, or steering.
• Structural examination: Frame damage or check safety systems like airbags. If your vehicle is not roadworthy, your insurance company may arrange for it to be towed to an approved garage for repairs or a storage facility.

Who pays for the vehicle repairs?

This will depend on who was at fault at the time of accident and the type of insurance policy you hold.

  • If you are not at fault: The at-fault driver’s insurance company should cover the vehicle repair costs.
  • If you are at fault and have comprehensive insurance cover: Your insurance company will cover the vehicle repairs, excluding any excess.
  • If you have third-party insurance cover only: You will need to pay for your vehicle repairs unless the other driver is at fault.

Some insurance policies offer replacement vehicle insurance cover or contact to claims management services, which can assist arrange vehicle repairs and a comparable vehicle.

Deciding on a Repair Garage

In the UK, you normally have two alternatives when it comes to getting your vehicle repaired after a road traffic accident:

  1. a) Insurance-Approved Repairers

Most insurance companies have a network of approved garages, often stated as “approved repairers’ network.” These are trusted by the insurers and may offer advantages such as:

  • Guaranteed and secure work
  • Direct the repair invoices to the insurance companies
  • Courtesy car availability during your vehicle repairs
  • Quicker turnaround due to smooth communication
  1. b) Independent Garage of Your Option

You are not legally forced to make use of insurance-suggested repair shops. If you prefer, you can select your reliable mechanic or body shop that you depend on. However, using a non-certified repair shop may compel you to:

  • Pay upfront costs
  • Provide multiple repair estimates
  • Repair without certain benefits, like a courtesy car

Always confirm and inform your insurance company before making this selection to avoid difficulties.

How to Get a Vehicle Repair Estimate

    • Local Garages: We can contact local garages or vehicle repair shops for the repair estimate.
    • Online Estimate Check: We can check the repair estimate online from authentic websites and compare prices.
    • Provide Damages Details: We must describe the vehicle damages and repairs required for an estimate.
    • Guarantees Check: Check for guarantees offered by the garage on vehicle repairs.
    •  

Types of Car Repairs After a road Accident

Road accidents can cause numerous kinds of vehicle damage, and the nature of repairs will depend on the severity of damages. Common types of car repairs in the UK include:

Bodywork and Cosmetic Repairs

  • Dent removal
  • Scratch and paint revamp
  • Bumper repair or replacement if required
  • Headlight or rear light replacement

Mechanical Maintenances

  • Suspension and alignment modifications
  • Engine diagnostics and repair
  • Repairing radiator or cooling system
  • Brake system check-up and replacement

Structural or Physical Repairs

  • Chassis adjusting
  • Frame soldering
  • Airbag system reorganises
  • Windscreen replacement

Modern day vehicles regularly come with complex sensors and Advanced Driver Assistance Systems, which may also need recalibration after a road accident.

 

Genuine vehicle Parts

When it comes to replacing damaged vehicle parts, insurance company may suggest:

  • Original Equipment Manufacturer parts: Made by the vehicle manufacturer and make sure the standard quality and supply.
  • Aftermarket components: Usually cheaper parts but may not meet the quality standards.

It is essential to discuss this with your repair shop and insurance company to make sure you understand what is being spent on your vehicle especially if you want to retain resale value or guarantee coverage.

Our Services

Efficient and reliable accident recovery services to transport your vehicle safely and promptly.

Secure and convenient storage solutions for your vehicle while you manage your claim.

Thorough vehicle inspections to assess damage and facilitate accurate repair estimates.

Access to high-quality rental vehicles to keep you mobile while your own vehicle is repaired.

Expert repair services to restore your vehicle to its pre-accident condition.

Our Commitment to You

At Accident Claims Assist, we pride ourselves on our dedication to exceptional customer service. Our team of experienced professionals is here to guide you through every step of the claims process with:

Claim Your Compensation with Ease

Don't stress about the accident claims process. Our accident claims management company streamlines everything. Get in touch, and we'll provide expert guidance and start managing your claim right away.

Free Replacement Vehicles

Stuck without a car? We arrange like to like replacement vehicles for free, so you’re never inconvenienced.

Expert Legal Advice

Our accident claims experts connect you with our solicitors who guide you through claim validation and ensure maximum compensation.

Vehicle Recovery and Repairs

We provide no-cost vehicle recovery services and work with approved garages to get your car back on road.

What happen if your vehicle is a write-off?

If the expense to repair your vehicle go beyond its market value, your insurance company may affirm it a total loss. In this situation:

  • You will receive a payout equal to the vehicle’s market value before the accident.
  • You may have the option to purchase back the vehicle if it falls in Category N or S case and repair it by yourself.
  • Your vehicle logbook or V5C and MOT status will be impacted.

Total loss is categorised as A, B, S, N depending on the severity of the vehicle damage, and this will affect whether the vehicle can go back to the road.

Timeframe and Delays

Vehicle repairs after a road traffic accident can take to a few days to several weeks from any repair shop or garage depending on:

  • The severity of the vehicle damage
  • Availability of parts
  • Garage workload or backlog
  • Insurers authorization process

It is always informed to stay in communication with your vehicle repairer and insurance company for progress.

Final Assessments and Collecting Your Vehicle

Before agreeing your repaired vehicle:

  • Review the work completed
  • Check for similar paintwork
  • Ensure all lights, sensors, electronics are working
  • Request invoice and receipts or guarantees

If you are not satisfied with the repairs work completed, don’t hesitate to raise concerns before agreeing anything

Do I have to pay for my vehicle repairs?

You do not have to pay anything if the vehicle accident is not your fault. The repair cost will be recovered from the at-fault party's insurance company.

How to get an estimate for vehicle repairs?

We can contact our local garage or the online repairs calculator. We need to provide the following details:

  • Enter your vehicle registration and area postcode
  • Mention the details of the repair services  
  • Check if the vehicle is driveable 
  • Request for a repair estimate
  • Book your vehicle repairs with our approved garages

Contact Us Today

Get immediate and reliable support for all your accident management requirements in the UK—our team is here for you! Connect with us today to begin your claim

Report an Accident

Speak to a Claims Handler Now