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PCO/ Prestige/ Standard Vehicles Replacement

Get a Replacement Vehicle To Stay on The Road

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The term “PCO” stands for Public Carriage Office and refers to the license required to drive a taxi or minicab in London. A prestige vehicle is a luxury car, such as a Mercedes-Benz, BMW, Audi, or Porsche.

Transport for London (TfL) issues the PCO license, which is a crucial requirement for legally operating a private hire vehicle. This license is not just a formality but a key credential for your profession.

In contrast, a regular driving license is required to drive standard vehicles, including passenger cars, motorbikes, and medium-sized vehicles like vans.

If the vehicle is repairable, the non-fault driver may keep the replacement vehicle until their own car has been satisfactorily repaired. Once the repaired vehicle is returned, the replacement vehicle is typically collected within 24 hours. This entire process is coordinated and managed by the accident management company.

A vehicle is declared a total loss when the cost of repairing it exceeds its current market value or when it is deemed unsafe to repair. In such cases, the insurer typically offers a cash settlement based on the vehicle’s pre-accident value, rather than covering repair costs.

Time-frame for Replacement Vehicle

Accident management companies must mitigate the losses and damages suffered by the injured party.

If you are not responsible for the road accident, the provision of a replacement vehicle by an accident management company is to reduce your losses.

 Without a car, you could have additional losses like the cost of public transportation, the inconvenience when you cannot drive to work, and other losses because of the inconvenience.
By using a replacement vehicle, you’re taking steps to minimise additional losses, which is your obligation to mitigate.

Vehicle Age Limit

There are certain limitations to having a replacement vehicle from your insurance. The insurance policies cover only vehicles up to an age limit of not more than 2 to 3 years. Also, we need comprehensive insurance coverage on your policy to be eligible for vehicle replacement insurance.

The vehicle age limitation is because insurance companies want to ensure they are replacing new vehicles. New vehicles have higher values and are more expensive to replace. Insurance companies can manage risks and provide car coverage by setting a vehicle age limit.

When you are involved in an accident, and the road accident is not your fault, or your vehicle is unroadworthy, you can have a replacement vehicle that meets your requirements.  You can have a replacement vehicle even if it is for routine service or repairs.

You’re eligible for a replacement vehicle if the accident was not your fault. The insurance company of the other driver responsible for the accident will pay for:

  • The cost of vehicle hire

  • Repairs

  • Vehicle storage

You are eligible for a like-for-like vehicle according to your needs.

Obtaining a replacement vehicle is made easy with the help of an accident management company that offers:

  • Vehicle repair

  • Storage

  • Replacement services

This ensures your peace of mind during a challenging time.

You can have a replacement vehicle if you have comprehensive insurance or collision coverage.

⚠️ Note: Replacement vehicle costs may not be covered unless specified in your insurance policy.

You can also receive a:

  • Courtesy vehicle, typically provided by a repair shop while your car is being serviced

  • Replacement vehicle for more extensive repairs or after an accident

If the insurers of the at-fault driver dispute liability, it may delay the settlement process.

Remember, you’re not alone in this process. We can connect you with a solicitor for legal assistance and litigation. They will handle all aspects of:

  • Vehicle repairs

  • Vehicle hire

  • Legal communication and settlement

Rest assured, you will not have to pay for the replacement vehicle. Either your insurance company or the accident management company will:

  • Contact the at-fault driver’s insurer

  • Recover the cost on your behalf

If your car is being repaired, the non-fault driver can keep the replacement vehicle until:

  • Repairs are completed, or

  • The defendant’s insurance company pays out for a written-off vehicle

The repair and hire claim settlement depends on:

  • The circumstances of the accident

  • The other driver’s insurance company

This timeline can vary from week to week.

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